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All You Wanted to Know And More
What is your return policy?
Due to the custom nature of my items, NO RETURNS, EXCHANGES OR REFUNDS will be accepted unless there is an error on MY part. If this is the case, the tumbler will need to be sent back, and will either be fixed or replaced. - Cancellations need to be completed within 24 hours of order.
How do I order?
Please visit the home page and click on the Shop Tumblers then you can choose from either Create Your Tumbler or Ready to Personalize. From here you can choose your tumbler design/RTP Tumbler and how you would like to personalize it. Please feel free to email me with any questions.
What is the price of the custom tumblers?
Tumblers prices vary by size and design.
Can you feel the glitter and decal?
NO!! All my tumblers are sealed with multiple layers of high quality epoxy that will provide and smooth finish. You will not feel the glitter or decal and the epoxy will prevent the decal from ever peeling.
How do I care for my tumbler?
All tumblers should be hand washed with a non abrasive sponge and dish soap. Please do not place your tumbler in the dishwasher as this can break the seal and prevent it from keeping your beverage at the desired temperature. Do not microwave. Epoxy is sensitive to extreme temperatures. Please do not leave in the car for long periods of time or place in the freezer.
The epoxy can shatter, crack or chip if dropped so please treat with care. I cannot be responsible for any damage due to mishandling.